Parts Team Manager

Parts Team Manager - Weston-super-Mare - Up to £35,000pa Career Development & Excellent Benefits We're recruiting for a Parts Team Manager in Weston-super-Mare to join a busy contact centre-led operation focused on delivering an outstanding customer journey through effective workflow, supplier coordination, and parts management. As a Parts Team Manager, you'll combine strong people leadership with data-driven decision making, helping to improve operational performance while supporting and developing your team. Why apply / What's in it for you? Ongoing career development and leadership progression opportunities Employee recognition awards and social events 24/7 GP access for you and your household Discounts with major retailers, cinemas, and national brands Employee Assistance Programme offering financial, legal, and wellbeing support Mental Health First Aid support and wellbeing initiatives Free on-site parking and excellent transport links Key Responsibilities: As a Parts Team Manager, your responsibilities will include: Leading, coaching, and developing a high-performing operational team Managing a team of 6 to ensure timely and efficient job completion Using reporting and MI data to improve operational performance Monitoring productivity, attendance, quality, and engagement Overseeing parts ordering, stock control, and supplier relationships Identifying trends, risks, and opportunities for continuous improvement Ensuring compliance with internal processes and FCA requirements Supporting operational changes and new workstreams Creating a positive, accountable, and motivated team culture What we're looking for: To be successful as a Parts Team Manager, you should have: Previous people management experience within a contact centre or operations environment Strong experience managing WIP, reporting, and operational performance Confidence using data and MI to drive decisions Experience with stock control, supplier management, or workflow coordination Excellent organisational and analytical skills Strong communication and stakeholder management abilities A proactive leadership style with a focus on customer outcomesIf you're looking for your next opportunity as a Parts Team Manager in Weston-super-Mare and want to join a business that values leadership, development, and operational excellence, we'd love to hear from you. Apply now. Job Number │ (phone number removed) / INDINDUSTRIALWC Location │ Weston-super-Mare Role │ Parts Team Manager Platinum Recruitment is acting as an Employment Agency in relation to this vacancy