Parts Manager

Parts Manager  Location: Colchester An excellent opportunity has arisen for an experienced Parts Manager to join a well-established and highly respected business within the agricultural and commercial equipment sector.  Working as part of a collaborative aftersales team, you’ll lead the day-to-day running of the parts department, ensuring efficiency, accuracy, and an outstanding customer experience at every stage. The Role As Parts Manager, you will: Oversee the smooth day-to-day operation of the parts department Lead and support a Parts Advisor, providing guidance and direction where needed Manage stock control processes, ensuring accuracy, organisation, and availability Process orders, returns, and maintain up-to-date system records Handle customer enquiries professionally, both over the phone and in person Maintain high standards of customer service and build strong client relationships Ensure all administrative tasks are completed accurately and on time Monitor, investigate, and report any stock discrepanciesAbout You We’re keen to speak with candidates who bring: Previous experience in a Parts Manager or Senior Parts Advisor role (automotive, agricultural, or similar industry) Strong organisational skills and attention to detail Excellent communication skills, both written and verbal Confidence using computer systems and stock management platforms A proactive, hands-on approach with the ability to work independently and as part of a team A genuine commitment to delivering exceptional customer serviceWhat’s on Offer Competitive salary of £35,000 – £45,000 (depending on experience) Full-time role: 42.5 hours per week (Monday to Friday) Occasional Saturday mornings as required A stable, long-term opportunity within a supportive and growing business The chance to take ownership of a key department and shape its success