Business-to-Business (B2B) Account Manager

Business-to-Business (B2B) Account Manager Northampton – Hybrid £30,000 – £45,000 per annum + Bonus + Commission About the Role We are recruiting for a driven and commercially focused B2B Account Manager to join a well-established and growing technology services organisation based in Northampton. This hybrid role is ideal for someone with strong relationship-building skills, a consultative sales approach, and proven experience managing client accounts within a fast-paced business environment. The company provides a range of business solutions including managed services, cloud solutions, cybersecurity, IT support, and infrastructure services, supporting clients across multiple sectors. The successful candidate will be responsible for building long-term customer relationships, identifying growth opportunities, and ensuring exceptional service delivery to maximise account retention and profitability. Similar Northampton-based B2B account management roles typically offer salaries from £30,000–£45,000+ depending on experience. Key Responsibilities Manage and grow a portfolio of existing B2B customer accounts Identify and develop new business opportunities through outbound sales activity Build strong client relationships and act as the main point of contact Understand customer requirements and recommend suitable business solutions Prepare quotations, proposals, and service agreements Negotiate pricing and contract terms to maximise profitability Maintain accurate CRM records and account activity reports Work closely with internal departments to ensure smooth service delivery Monitor customer satisfaction and proactively resolve issues Achieve monthly revenue, margin, and retention targets Stay up to date with market trends, competitor activity, and industry developmentsRequirements Minimum 2–3 years’ experience in account management, business development, or B2B sales Proven track record of managing and growing client accounts Strong negotiation and communication skills Excellent organisation and time management abilities Experience using CRM systems and Microsoft Office Self-motivated with a target-driven mindset Ability to work independently and as part of a team Full UK driving licence preferredDesirable Experience within IT services, managed services, professional services, or commercial sales Background in consultative sales or solution-based selling Previous experience handling high-value client accounts Understanding of cloud services, cybersecurity, or business technology solutionsBenefits Competitive basic salary (£30,000 – £45,000 DOE) Uncapped bonus/commission structure Hybrid working options Career progression opportunities Company pension Ongoing training and professional development Supportive and collaborative working environment Opportunity to work with a growing and forward-thinking businessTo Apply Call Kylie on (phone number removed) or email your CV to (url removed)