It Operations Manager - Interim

Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared Job Title: Interim Head of Digital Operations INSIDE IR35 Day Rate - £500 per day Duration: 3-4 months (initial) Location: London, 2 Days Per week Start: ASAP Overview We're seeking an experienced Interim Head of Digital / IT Operations to stabilise and lead core technology operations across infrastructure and systems, within a Microsoft Azure environment. This is a hands-on leadership role focused on ensuring operational resilience, driving performance, and providing clear direction across digital operations during a critical period of change. Key Responsibilities * Provide interim leadership across IT Operations, covering infrastructure & Systems * Own the stability, performance, and security of a predominantly Azure-based cloud estate * Lead and support teams across: * Cloud Infrastructure (Azure) * Systems / Enterprise Applications * Service Operations / IT Support * Assess current operating model and implement quick-win improvements to enhance reliability and efficiency * Drive incident, problem, and change management maturity * Ensure robust governance, monitoring, and reporting across services * Partner with senior stakeholders to align operations with wider digital and transformation objectives * Manage third-party vendors and service providers, ensuring delivery against SLAs * Support ongoing or planned cloud optimisation / migration initiatives. Key Skills & Experience * Proven experience operating at Head of / Director level in Digital or IT Operations (interim exposure preferred) * Strong background in cloud-first environments, particularly Microsoft Azure Deep understanding of: * Infrastructure operations (cloud & hybrid) * IT service management (e.g. ITIL frameworks) * Track record of stabilising or transforming underperforming operations * Comfortable operating in ambiguous, fast-paced environments with immediate impact expected * Strong stakeholder management - able to engage at exec level and translate technical issues into business impact * Experience managing third-party vendors and outsourced services Desirable * Familiarity with security and compliance frameworks in cloud environments Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared