Insurance Administrator

Job title: Insurance Administrator

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.

Location: Exeter Head Office

Hours: 37.5 hours per week

Benefits:

30 days holiday (including bank holidays)

Company pension scheme

Employee discounted scheme

Funded Summer and Christmas events

Cycle to work schemes

Discounted car hire rates

Friendly and supportive working environment

Gym on site

Role overview:

As an Insurance Administrator, you will assess and determine whether the damage incurred during a rental is chargeable to the customer or the client's insurance company.

Experience is not essential, as we provide comprehensive training to equip you with all the necessary skills and knowledge. Our thorough training program ensures that you will be well-prepared to handle all aspects of the role.

Key responsibilities:

Accept and process all new claims from insurers, confirming appropriate cover

Contact our branch network or renters to gather comprehensive information about alleged incidents for appropriate response

Ensure any new claims from the branch network that include personal injury are promptly submitted to our insurer with full supporting documentation

Identify non-fault claims where we can recover losses from a third party or their insurer

Address customer queries via phone or email regarding their uninsured losses

Ideal candidate:

We are seeking someone with a keen eye for detail who can accurately identify vehicle damage. The ideal candidate will have excellent communication skills, be self-motivated, and work well independently and as a team player.

About us:

Thrifty is the largest privately owned leasing company in the UK with 85 locations nationwide. We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. xwzovoh With such growth come amazing opportunities to join our family business where our people continue to remain at the heart of everything we do!

Apply now and be part of our team driving growth and success!