Technical Freight Support Specialist

JobTitle:TechnicalFreightSupportSpecialist(Customs&FreightForwardingExperienceRequired)

You could be just the right applicant for this job Read all associated information and make sure to apply.
Location: Ashford,Middlesex-Hybrid
Type: Full-Time
Salary :£35kDOE&NegplusexcellentBenefits&hybridworking
Client/RoleOverview
OurclientisaleadingproviderofcustomsclearancesoftwareandservicesintheUK,assistingfreightforwarders,customsagents,andlogisticscompaniesstreamlineimportandexportprocessesbyensuringsmoothintegrationwithHMRCsystemsandfacilitatingefficient,complianttradeoperations.
TheServiceDeskisrecognisedforprovidingindustry-leadingsupportforawellknownFreightSoftwaresystem,amatureclient/serverapplicationinservicesince2011.Havingsuccessfullynavigatedusersthroughextensivefunctionalenhancementsandcriticallegislativeupdates,including CDS and NCTS .
Duetocurrentexpansionthiswillbeanewkeyroleandexcitingtimestojoinandsupportthegrowingproductrangeandassistinbuildingacutting-edge,web-basedfront-endfromthegroundup.
Theperson
Weareseekinga TechnicalFreightSupportSpecialist withastrongbackgroundin customsdeclarationsand/orfreightforwarding tojoinourServiceDesk.Thisisauniqueopportunityforsomeonewithindustry-specificknowledgewhoislookingtotransitionintoorgrowwithinthefieldofsoftwareandapplicationsupport.Thispersonmustbeanenthusiastic,self-startingproblemsolverwiththeabilitytolearnnewtechnologiesquickly.Theidealcandidatewillbeacommunicativeteamplayerwithawelcomingandengagingdemeanour.
Requiredexperience
Thecandidateshouldhavethefollowingexperience:
In-depthknowledgeofUKcustomsdeclarationsand/orfreightforwarding.
ExperienceofcompletingImport&Exportentries
Excellentcommunicationskills(bothverbalandwritten)withtheabilitytoworkbothindependentlyandaspartofteam.
Haveagreatpersonality;youwillbeexpectedtoworkcloselywiththeteam,continuouslylearn,andactivelyshareknowledgewithothers.
Haveaproblem-solvingmindset,goodproblemanalysisandakeeneyefordetail
Abilitytocopeunderpressureandmeetdeadlines
Youmustalsobeenthusiasticandbewillingtoacceptnewchallenges.
Excellentcustomerserviceskills/commercialawareness
Nicetohaves
Candidateswiththefollowingwillhaveanadvantage:
KnowledgeofSequoiaSoftware
Previousexperienceinacustomerservice/servicedeskrole.
BefamiliarwithWindows,WindowsapplicationsandMicrosoftOfficeproducts.
Wevaluetherightmindsetoverperfectexperienceifyoubringindustryknowledgeandapassionforgreatcustomerservice,wellhelpyoubuildtherest.
WhyJoinUs?
Bepartofacollaborativeandsupportiveteam.
ReceivetailoredtraininginServiceDeskmethodologiesandpractices.
Makearealimpactonsystemscriticaltologisticsandtrade.
Morebenefits-25daysholidays(increasingto30)plusbankholidays,companypension,privatehealthcare,employeediscountschemeandgrouplifeassurance. xwzovoh
Hybridworking2daysperweekWFH.