Defence IT Service Manager (ITIL & Onboarding)
About the role
Defence Digital Foundry in the Defence sector seeks an IT Service Manager for a 6-month contract, primarily remote with occasional travel to Corsham. You will lead onboarding of service areas into the ITSM model, drive operational readiness and advise across Service Desk, Change Enablement and Major Incident Management.
Essentially an ITSM consultancy role, you will mentor teams, design governance, and develop service measures while engaging senior stakeholders to mature ITSM capabilities.
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