Housing Options Officer

Housing Options Officer 📍 Hertfordshire (2 days per week in the office) 💰 £28–£30 per hour 📅 Contract (initial term with potential extension) We’re currently working with a local authority in Hertfordshire who are looking to bring in an experienced Housing Options Officer to support a busy frontline service. This is a great opportunity for someone confident managing a varied caseload and delivering high-quality housing advice in line with current legislation. Key Responsibilities: * Managing a caseload of applicants under homelessness legislation (Part VII of the Housing Act 1996 & Homelessness Reduction Act 2017) * Conducting housing needs assessments and producing Personalised Housing Plans (PHPs) * Making S184 decisions and issuing statutory notifications * Preventing and relieving homelessness through effective casework and negotiation * Liaising with landlords, support agencies, and internal teams to secure suitable housing options * Providing clear, accurate housing advice to applicants in line with legislation and policy Requirements: * Proven experience working in a Housing Options or Homelessness role within a local authority * Strong knowledge of homelessness legislation and case law * Experience managing cases from initial approach through to decision * Ability to work both independently and as part of a team in a fast-paced environment * Excellent communication and negotiation skills