Customer Service Advisor

Customer Service Advisor / Sales Advisor - Wirral - £13.25 – £13.50 per hour (DOE) - Full-Time | Permanent | Monday to Friday We are currently recruiting for a Customer Service Advisor / Sales Advisor to join a well-established and growing company based in the Wirral area. This is a fantastic opportunity for someone with customer service and sales experience looking to develop within a supportive and transparent business. The Role As a Customer Service & Sales Advisor, you will be responsible for handling inbound customer enquiries, processing orders, and identifying opportunities to upsell and generate new business. Duties will include: Handling incoming calls from customers placing orders via the website Providing excellent customer service and building strong relationships Upselling additional products and maximising order value Learning product ranges and internal systems Working from a large customer database to identify sales opportunities Contacting lapsed clients and developing existing accounts Supporting new business development and account growth Working towards individual and team sales targets Requirements Previous experience in customer service, sales, telesales, or call centre environment Confident communicator with strong telephone manner Experience with upselling, cross-selling, or account management Understanding of the sales process and customer journey Self-motivated with a proactive approach to generating business IT literate and comfortable working with CRM/database systems What’s On Offer £13.25 – £13.50 per hour (depending on experience) Full in-house training and ongoing support Clear, transparent and supportive management team Opportunity to develop sales skills and progress Stable, full-time position Working Hours Monday to Thursday: 8:00am – 5:00pm Friday: 8:00am – 4:00pm To apply, call Hexagon Recruitment on (phone number removed) or apply directly through the job board