Service Advisor / Automotive Service Advisor / Aftersales Advisor

Service Advisor / Automotive Service Advisor / Aftersales Advisor Location: Ashford, Kent Salary - Upto £31k basic with OTE £40K Job Type: Full Time – Permanent Industry: Automotive / Motor Trade / Vehicle Service A busy automotive service department is looking to recruit an experienced Service Advisor / Automotive Service Advisor / Aftersales Advisor to support a high-performing workshop and deliver exceptional customer service. This role is ideal for candidates currently working as a: Service Advisor Automotive Service Advisor Aftersales Advisor Vehicle Service Advisor Motor Trade Service Advisor Dealership Service AdvisorKey Duties Managing vehicle service bookings and customer appointments Handling vehicle drop-off and collection Completing pre-service customer calls Providing progress updates during vehicle repairs Liaising with technicians and workshop controllers Managing job cards, service administration and customer records Upselling vehicle health check repairs and additional work Maintaining high levels of customer satisfaction Achieving service department KPIs and targetsExperience Required Previous experience as Service Advisor / Aftersales Advisor Experience in automotive dealership, garage or service centre Strong customer service and communication skills Good IT and administration skills Ability to work in a fast-paced motor trade environment A full UK driving licenceBenefits 32 days annual leave including bank holidays Training and career development Staff discounts on servicing and parts Team events and company socials Modern digital service systemsIf you are interested, please apply here