Club Manager

Club Manager - Premium Hospitality & Leisure Venue

For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
North West London
£48 - £50k + Performance Incentives
A premium hospitality led leisure venue in North West London is seeking an experienced and commercially driven Club Manager to lead all aspects of operations, member experience and business performance.
This is a hands-on senior leadership role with full responsibility for the day to day running of a fast growing, community focused venue combining hospitality, sport, events and membership services.
The successful candidate will be an energetic operator, people leader and culture-builder who thrives in a customer facing environment and is passionate about delivering exceptional guest experiences.
The role offers the opportunity to shape and grow a unique lifestyle brand with ambitious expansion plans, while leading a high-performing team across food & beverage, member engagement, events and operations.
The Role
Reporting directly to the Directors, the Club Manager will take ownership of the venues operational performance, commercial growth and member engagement strategy.
Key responsibilities include:
Leading all day to day operations across hospitality, membership services and facilities
Driving member acquisition, engagement and retention through events, competitions and community initiatives
Managing and developing a multi-functional team across FOH, bar and operations
Delivering strong commercial performance with full P&L accountability
Overseeing service standards, staffing, rotas, stock control and supplier management
Leading venue events, corporate bookings and partnerships
Ensuring compliance across health & safety, food safety, licensing and HR procedures
Working closely with marketing partners to deliver member communications and promotional campaigns
Supporting operational systems, booking platforms and process improvements
About You
You will be a confident and highly organised leader with experience managing premium hospitality, leisure or lifestyle venues.
You will have:
Proven senior management experience in hospitality, leisure, members clubs or lifestyle venues
Strong commercial and financial management skills, including budgeting and P&L ownership
Experience leading and developing multi-disciplinary teams
A track record of driving customer engagement, retention and revenue growth
Excellent operational knowledge across F&B and service delivery
Strong leadership, communication and organisational skills
A hands-on, proactive and solutions-focused approach
A genuine passion for hospitality, community and delivering exceptional experiences
Experience within golf, sport or membership-based businesses would be highly advantageous.
Whats on Offer
Competitive salary package
Performance-related incentives
Opportunity to lead a growing premium concept
Autonomy and genuine influence over the business
Dynamic, community-focused working environment
Career progression opportunities within an ambitious brand
To apply, please submit your CV
Change Hospitality are acting as an Employment Agency in this instance & due to the volume of applications we regret that only successful candidates will be contacted.
We are proud to be an equal opportunities employer. Change Hospitality is committed to fostering a diverse, equitable, and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences, and we strive to ensure that every employee feels valued, respected, and supported. xwzovoh We believe that a diverse workforce strengthens our organisation and enhances our ability to deliver excellence.