Business Development Executive

This is a unique opportunity to join a high-performing and ambitious organisation that is a market leader across multiple sectors. The business is focused on continued growth and investment in products, infrastructure, and people, with a strong emphasis on building a great place to work. The organisation operates with an entrepreneurial mindset and is customer-focused, competitive, and operationally strong, with clear long-term growth ambitions. EMPLOYMENT BASIS: Permanent role Office-based HOURS OF WORK: Monday to Friday 42.5 hours per week PURPOSE OF THE ROLE: The primary purpose of this role is to increase project success by tracking quotes and opportunities that have not yet been secured, using a CRM system. Day-to-day activities include outbound calling, relationship building, and updating project information within the CRM. The role also involves telesales activity to new and lapsed customers. TEAM FUNCTION: The team is responsible for maintaining regular contact with a wide customer network, proactively following up on projects and opportunities until they are successfully converted. KEY RESPONSIBILITIES: * Follow up on quotes within the CRM system and ensure key data is accurately recorded * Make proactive outbound calls to existing and prospective customers * Identify and track opportunities by networking with various customer types and influencers * Provide technical guidance and assist customers with suitable product selections * Support customers post-order to ensure a high-quality experience MEASURES OF SUCCESS: * Volume of completed outbound calls within a given period * Conversion of opportunities into secured projects * Growth of customer and contact network * Accuracy and consistency of CRM updates * Promotion of additional products to maximise opportunity value KNOWLEDGE AND SKILLS: * Experience working with customers in a sales-focused environment * Strong verbal communication skills and confidence on the telephone * Competent IT skills, including CRM systems * High attention to detail ATTRIBUTES: * Self-motivated, driven, and results-focused * Tenacious and inquisitive approach * Friendly and relationship-driven communication style * Positive, can-do attitude * Team-oriented with a willingness to learn and develop