Scheduler - Repairs and Maintenance Operations

SCHEDULER - REPAIRS & MAINTENANCE OPERATIONS Social Housing / Property Services Salary: £40,000-£48,000 Basic + Performance Bonus + Benefits Total Package Potential: £55,000 Location: Commutable from Bedfordshire, Buckinghamshire, Northamptonshire, Cambridgeshire, North London, Middlesex/ Northern Home Counties Organising Operations. Driving Productivity. Keeping Service Moving. This is an opportunity to join a fast-growing property services business operating within a high-volume repairs and maintenance environment supporting social housing contracts across multiple regions. The business has grown significantly and continues to expand its operational capability, contract portfolio, and leadership infrastructure. As part of that growth, the business is seeking to appoint an experienced Scheduler to strengthen operational planning, workforce coordination, and service delivery performance across live repairs and maintenance operations. This is not an entry-level scheduling role. It requires someone capable of operating confidently within a fast-moving operational environment where priorities shift quickly, emergency works arise unexpectedly, and effective planning directly impacts operational performance, customer satisfaction, and workforce productivity. The Business This is a commercially driven, operationally focused property services organisation delivering: Responsive repairs · Planned maintenance · Voids · Reactive maintenance servicesThe business combines: Operational pace · Commercial awareness · Fast decision-making · High accountabilityThis is not a heavily layered corporate structure. People are expected to: · Take ownership · Solve problems · Make decisions · Keep operations moving The environment suits individuals who enjoy responsibility, visibility, and being close to live operational delivery. The Opportunity The Scheduler role sits at the centre of operational coordination activity. You will be responsible for ensuring that operatives are effectively scheduled, appointments are managed efficiently, and operational workflow remains organised and productive. The role is heavily operational and requires constant prioritisation, coordination, and communication. You will work closely with: · Contract Managers · Repairs Controllers · Supervisors · Operational teams · Field-based operatives You will help ensure: · Operatives are fully utilised · Appointments are logically planned · Travel time is minimised · Materials are available before appointments · Workflow disruption is reduced · Productivity levels are maintained This role directly impacts: · Operational efficiency · Customer service performance · SLA delivery · Workforce productivity · Appointment success rates What the Role Involves You will: · Schedule and coordinate repairs and maintenance appointments · Allocate work across mobile operative teams · Monitor workflow throughout the day · Adjust schedules in response to operational changes · Coordinate emergency and urgent works · Work closely with operational management teams · Ensure scheduling systems remain accurate and up to date · Support operational continuity across live contracts The role combines: · Workforce planning · Operational coordination · Logistics-style scheduling · Real-time problem solving This is not simply an administrative position. The successful individual will be expected to think ahead, prioritise effectively, and make commercially sensible operational decisions. The Environment This is a fast-paced service-led environment where: · Work volumes are high · Priorities change quickly · Operational issues require immediate response · Productivity and responsiveness matter The successful individual must be comfortable operating under pressure whilst maintaining organisation, pace, and accuracy. What We Are Looking For We are interested in speaking with individuals who have experience within environments such as: Repairs and maintenance scheduling · Social housing operations · Logistics or transport planning · Field service coordination · Reactive maintenance operations · Facilities management · Workforce planningYou may currently be working as a: · Scheduler · Repairs Planner · Workforce Planner · Service Coordinator · Logistics Coordinator · Planning Coordinator · Operational Scheduler Experience within mobile workforce environments is highly desirable. Trade or repairs sector knowledge would be advantageous but is not essential. Most importantly, we are looking for individuals who are: · Organised · Commercially aware · Calm under pressure · Operationally focused · Confident communicators · Proactive problem-solvers · Capable of handling multiple priorities simultaneously This role would particularly suit ambitious, high-potential individuals who want to develop operationally within a growing business environment. The Person You are likely to be someone who: · Enjoys fast-moving operational environments · Takes pride in organisation and coordination · Thinks ahead rather than reacting late · Can manage competing priorities confidently · Maintains accuracy under pressure · Communicates clearly and confidently · Likes solving operational problems You do not need to come from a corporate background. What matters is your ability to organise, coordinate, communicate, and keep operations moving effectively. What's on Offer Basic Salary: £40,000-£48,000 · Performance Bonus · Total Package Potential: £55,000 · Long-term progression opportunity · Growing business environment · High operational visibility · Opportunity to develop broader operational responsibility over timeWhy This Role? This is an opportunity to join a business that is growing, evolving, and strengthening its operational infrastructure. The role offers genuine responsibility and visibility within a fast-paced operational environment where strong performance is recognised and progression opportunities exist for capable individuals. If you enjoy operational coordination, planning, problem-solving, and being at the centre of live service delivery operations, this role offers an excellent next step