Progression Coach - Young Adults

The successful candidates will be required to work 37.5 hours per week (average), working across Monday - Sunday on a two week rolling rota of waking night shifts (9:30PM - 8AM). You will work every other weekend. Temporary cover is required for approximately 3 months. In this position, you will be expected to; - Conduct welfare checks on all clients - Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed - Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities - Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols - Carry out cleaning duties - Cover reception, including answering phone calls - Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition - Maintain clear, accurate records - Manage the security of the building To apply for this role, you must have; - Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system - Experience of conducting welfare checks - Experience of managing challenging behaviour, including responding calmly to emergencies and crisis - Strong literacy, numeracy and IT skills and ability to take notes - Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development