Warranty Administrator

Warranty Administrator £27,000 - £31,000 (Dep on hours) West Bromwich (Full-time, Office-Based) The Opportunity An exciting opportunity has arisen for a Warranty Administrator to join a well-established and growing organisation within the automotive sector. This is an ideal role for an experienced administrator or someone looking to build a long-term career in a structured, supportive environment with clear progression opportunities. You’ll be joining a business with a strong reputation for quality, customer service, and long-standing industry expertise, offering stability alongside future development. Key Responsibilities • Prepare, process, and submit warranty claims in line with manufacturer and internal guidelines • Accurately invoice claims and ensure all documentation is compliant • Monitor claims through to completion, ensuring timely payment and resolution • Maintain accurate records and support reporting where required • Liaise with internal departments to resolve any discrepancies or queries About You • Previous administration experience is essential; warranty or service experience is advantageous • Automotive or vehicle technical knowledge would be beneficial but not essential • Experience with systems such as Kerridge/Autoline is desirable • Highly organised with strong attention to detail • Confident communicator with a professional telephone manner • Proactive, enthusiastic, and able to manage workloads effectively • Strong problem-solving skills and a team-focused approach What’s on Offer • Competitive salary (dependent on experience) • Increasing holiday entitlement with length of service • Healthcare scheme • Cycle to work scheme • Employee referral incentives • Ongoing training and career progression opportunities Working Hours Monday to Friday, 9:00am – 5:00pm (37.5 hours per week or alternative for 40 hours) If you're looking to join a stable, forward-thinking business where your contribution is valued and development is supported, this could be the perfect next step in your career