Guest Services Host - Night Auditor

ScreenedJust posted
Chesterton, Eastern
Posted 1 day ago
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About the role

Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, were on an unstoppable journey, with exceptional properties across iconic European cities like London, Berlin, Edinburgh, Lisbon and Vienna

Ensure you read the information regarding this opportunity thoroughly before making an application.
We are on the search for our next Guest Services Host Night Auditor at Wilde to work across our public areas, lobby, reception and R&B spaces . Embrace the high-paced, evolving environment with enthusiasm and curiosity. At Wilde , were not just an aparthotel group: we're a diverse and inclusive team that encourages you to bring your unique self to work and make a real impact. Our Irish heritage mixes with local cultures to form new experiences that are unique to each city, and each Wilde.
Benefits:
Paid family leave (>1 year of service)

Flexible working patterns

Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals

Discounted rates for overnight stays for you, your family and friends

Refer and earn scheme - earn up to £/€550

Cycle to work scheme- to support a healthy lifestyle and our planet

Education Support to help you foster new skills

Volunteer days: 2 paid volunteer days per year

Support for you and your family when you need it with our Employee Assistance Program (EAP)

An extra day off to celebrate your birthday

We would love you to have:
Prior experience in a similar role is helpful but full training will be provided!

What you can do for us:
Endless Opportunities in One Space: Whether youre welcoming guests or crafting the perfect cocktail, you'll thrive in our dynamic lobby, bar, and host stand. It's about maintaining a fun, fresh, and fast-paced environment while delivering excellent service.

Be the Ultimate Brand Ambassador: Take ownership of your role with enthusiasm, energy, and a touch of flairbecome the face of Wilde and represent us with pride.

Make a Lasting Impact: Confidence is key! Master communication and teamwork to create memorable experiences for every guest that walks through our doors.

Stay Driven, Stay Motivated: Strive for excellence every dayset ambitious goals and exceed them. We work together to push boundaries and celebrate our collective success.

Exemplify Excellence at All Times: From the moment guests arrive, greet them warmly and with a smile, ensuring they feel welcome and at home.

Understand Your Guests: Commit to learning the preferences and needs of our guests to provide personalised, thoughtful service that leaves a lasting impression.

Push the Boundaries of Excellence: Constantly seek opportunities to innovate and improve. Your drive to make things better propels us all toward greater success.

Lead with Kindness and Respect: Foster a culture of respect, inclusivity, and kindness, ensuring everyone feels valued and part of the team.

Engage with the Community: Actively participate in local charity events and initiatives, building strong relationships within the community and contribute to our collective mission. xwzovoh

Start your Wilde journey today! Take the leap and click "apply" now!

About this listing

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