Asset Performance Engineer / Asset Reliability Engineer
Posted 2 days ago
About the role
DevOps Reliability Engineer United Kingdom or Ireland (Remote)
Advanced Solutions International is a global software company focused on helping not-for-profits and membership organizations grow revenue, reduce expenses, improve performance, engage and serve members and donors through innovative software solutions. Our portfolio of solutions includes the iMIS Engagement Management System, TopClass LMS, OpenWater application and review software, and the Clowder mobile app.
ASI is looking for a DevOps Reliability Engineer to help ensure the performance, scalability, reliability, and cost efficiency of our Azure-based SaaS platform. This role sits at the intersection of DevOps, production operations, and engineering execution, with a focus on proactively identifying opportunities to improve system efficiency, effectiveness, and resilience. The ideal candidate uses telemetry, system data, and technical investigation to uncover issues, recommends practical improvements, and tunes Azure services to maximize performance and value from the resources we apply. Monitor and improve the health, availability, performance, and cost efficiency of Azure-based production systems.
Use application, database, and infrastructure telemetry to identify performance issues, bottlenecks, and reliability risks.
Tune Azure services and platform configurations to maximize performance, resilience, and resource efficiency.
Partner with engineering teams to recommend and implement practical, data-driven improvements to reliability, scalability, and operational effectiveness.
Support Tech Support and Sustained Engineering by executing approved SQL queries and completing database backups and restores for troubleshooting purposes.
Analyze how partner integrations and customer usage patterns impact system performance and cloud spend.
Investigate complex production issues, perform root cause analysis, and drive resolution of reliability and performance problems.
Contribute to continuous improvement across deployment processes, system stability, and operational readiness.
Bachelors degree in Computer Science, Information Technology or related degree or relevant experience.
~8+ years of experience in DevOps, Site Reliability Engineering, Cloud Engineering, or similar roles
~ Strong hands-on experience with Microsoft Azure, especially: Azure SQL, Azure Functions, Azure App Services, and Azure Containers (AKS, Container Apps, or similar).
~ Ability to read and interpret telemetry, logs, metrics, and resource usage data and explain what’s wrong and how to fix it.
~ Experience working with production systems that require high availability and reliability.
~ Experience adjusting pipelines, hosting configurations, and deployment processes.
~ Strong problem-solving skills and the ability to work collaboratively across engineering and support team.
~ Ability to read and interpret application code to support troubleshooting, root cause analysis, and identification of performance improvement opportunities.
Over the past 30 years, we’ve established a solid foundation for long-term success by empowering our team to challenge the status quo and driving positive change by encouraging new ideas, fresh perspectives, and positive attitudes.
In addition to a competitive base salary and bonuses for eligible positions, we offer a competitive and comprehensive benefits package, which includes:
Opportunities for Professional Growth
Flexible Remote Work
Employee Assistance Program
Opportunities for Professional Growth
Flexible Remote Work
Employee Assistance Program
ASI provides equal opportunities to all employees and qualified applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender perception or identity, marital status, disability, veteran status, or any other legally protected category. Applicants requiring accommodation in the application and/or interview process should notify the ASI Human Resources Department at hrdept@advsol.
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