IT & Ops Support Technician - Up to £25K - Christchurch

IT & Operations Support Technician (Graduate) Christchurch | Office-Based £20,000 - £25,000 (DOE)

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We're working with a client looking to hire a Graduate IT & Operations Support Technician to join their team on a permanent basis.
This is a hands-on, varied role offering a great opportunity for someone early in their tech career to gain broad experience across IT support, e-commerce platforms, and operational systems.

Key Responsibilities:
Support and troubleshoot issues across an e-commerce platform, including products, pricing, and site functionality
Carry out routine platform updates, product management, and configuration tasks
Act as first point of contact for internal IT queries (accounts, access, systems support)
Investigate order and stock discrepancies, supporting the wider operations team
Assist with system improvements, deployments, and documentation

Requirements:
Genuine interest in technology and how systems work
Comfortable working across different systems and troubleshooting issues independently
Clear communicator, able to explain technical issues to non-technical users
Basic understanding of web technologies (e.g. HTML, CSS)
Methodical, organised, and proactive approach

Desirable:
Exposure to e-commerce platforms (e.g. Magento, Shopify, WooCommerce)
Familiarity with tools such as Git, DNS, or cloud hosting environments
Experience using helpdesk or CRM systems
This is a full-time, office-based role (Monday to Friday, 9am-5pm)

Interested? xwzovoh
Apply now with your CV and a short covering note outlining your interest in the role.
Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency