Customer Service Agent

Customer Service Agent / Office Administrator   Salary: £26,436.00 pro rata + Annual Bonus   Location: Near Bishop's Stortford   Hours: Monday to Friday, 8:30am - 5:00pm   Type: Permanent   We're looking for a Customer Service Agent / Office Administrator to join a friendly, supportive office team. This is a great opportunity for someone with admin or customer service experience who is organised, reliable, and confident working in a busy environment. You'll receive full training, enjoy a positive team culture, and benefit from free parking or excellent transport links. The role involves customer contact, data entry, and processing items, with some manual handling of boxes/items.   What's on offer: Supportive team & full training Free parking or 5-minute walk from station 20 days holiday, pension & annual bonus Key duties: Processing items and updating systems Handling customer calls, emails & live chat Data entry, spreadsheets & courier bookings Requirements: Admin or customer service experience Strong organisation, IT skills & phone manner Able to use initiative and manage workload This vacancy is being advertised by RecruitAbility Ltd. The services advertised are those of an Employment Agency