HR Caseworker

Job Title: HR Caseworker  Location: London Job Type: Temporary Pay Rate: £300 per day   About the Role We are seeking an experienced HR Caseworker to join a fast-paced team, managing triage casework and supporting decision-making processes. This role requires strong analytical skills, attention to detail, and the ability to handle sensitive information with professionalism.   Key Responsibilities Decision-Making Make informed decisions in line with Standard Operating Instructions (SOIs) and Procedures (SOPs) Seek guidance where necessary to ensure compliance and accuracy Data Protection Handle sensitive and personal data in accordance with the Data Protection Act 2015 Maintain strict confidentiality at all times Query Management Respond to queries promptly and professionally Demonstrate empathy and identify when translation or interpretation support is needed Documentation Analysis Review and analyse applicant documentation thoroughly Request additional information from stakeholders where required Stakeholder Engagement Build and maintain effective relationships with internal and external stakeholders Support organisational priorities and collaboration Correspondence & Record-Keeping Communicate with applicants in a timely manner Maintain accurate case records, including notes, emails, and supporting documents Casework Data Management Ensure all case data is accurate and up to date Support reporting, performance tracking, and resource planning Governance & Compliance Adhere to governance frameworks and processes Ensure transparency, consistency, and accountability in all casework Key Requirements Experience in HR casework, investigations, or similar roles Strong decision-making and analytical skills Excellent written and verbal communication High level of attention to detail Ability to manage sensitive information confidentially Strong organisational and time management skills Why Apply? This is an excellent opportunity to work in a high-impact role, contributing to important casework decisions while developing your expertise in HR and governance