Parts Advisor

Parts Advisor Required in Poole Are you an experienced Parts Advisor seeking a rewarding opportunity within the automotive industry? Our client, a well-established dealership in Poole, Dorset, is currently looking for a dedicated Parts Advisor to join their team. This role offers a great chance to develop your career in a fast-paced, customer-focused environment where your expertise can make a real difference. Benefits of a successful Parts Advisor: * Competitive basic salary of £30,800, with an OTE of approximately £34,000, rewarding your performance * 42.5-hour working week, Monday to Friday, with Saturdays on a rota * Opportunities for professional development within a respected dealership * Supportive team environment focused on customer satisfaction * Professional working environment that values appearance and professionalism Duties of a Parts Advisor: * Develop and maintain strong relationships with customers to generate repeat and new business * Receive parts orders, interpret customer needs, and provide expert advice on additional requirements or alternative options * Match customer orders with stock items, identify unavailable parts, and organise for delivery or stock transfer * Ensure all orders are processed accurately, invoiced, and dispatched on time while keeping customers informed of progress * Maintain high standards of customer service and departmental image in line with company policies * Handle customer inquiries and resolve complaints efficiently, escalating unresolved issues when necessary * Adhere to all statutory requirements, health and safety policies, and trade standards during daily operations * Ensure courteous treatment of all internal and external contacts, delivering an excellent brand experience Requirements: * Proven experience as a Parts Advisor, preferably within a motor trade after-sales environment * Full UK driving licence is essential * Well-presented with a professional appearance * Excellent organisational and communication skills * Ability to work effectively both independently and as part of a team * Knowledge of automotive parts systems and customer service best practices is desirable If this fantastic opportunity sounds like the right move for your career, we encourage you to find out more today. Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Poole and Dorset, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career