IT Helpdesk Support

IT Helpdesk Support – Permanent - £28,000 – Hybrid / 3 days in Gloucester HQ

Our Client is one of the UK's leading providers in their industry, delivering professional services to both residential and commercial clients nationwide. Operating from their Gloucester head office, they are continuing to expand and are looking for an ambitious individual / IT Helpdesk Support Analyst to grow with them.

Operating in a small, dedicated 1st Line / Helpdesk team, you will provide an excellent experience for the whole business, whether located in office or the field. You will be confident in delivering hands on support and establish yourself as part of the team, both within business and the wider group companies.

IT Helpdesk Support and Troubleshooting:

Good experience of MS Azure, Azure Active Directory, Windows Server, Intune, SQL, Cisco Meraki, networking, and mobile telephony solutions.

• Provide hands-on support, demonstrating a good understanding of Microsoft technologies, including the M365 suite, Intune and Entra
• Perform troubleshooting and support tasks on a daily basis, covering:
• Laptops and Mobile Phones
• Windows Servers
• Networks
• Translate issues and/or business requirements into technical submissions with development teams and third party providers

Skills and...