Family Support Worker Team Lead

Night time Team Leader

SERVICE: Family Assessment Centre

LOCATION: Malvern, Worcestershire

REPORTING TO: Registered Manager

Salary £35,000 FTE (pro rata to circa £29,797 for 31.5 hours per week)

Shifts 12 hour night shifts 20:00-08:00

About Us

Located in a beautiful rural setting near Malvern, Worcestershire, our client's residential Family Assessment Centre provides a warm, therapeutic environment accommodating up to eight families. They specialise in supporting parents-including those who are care-experienced-to build positive parenting skills, process past trauma, and safely keep families together whenever possible.

The Role

As a Team Leader, you will guide and mentor Family Support Workers (FSWs) while working directly with families to deliver structured assessment plans. You will model positive parenting, offer real-time coaching, lead shift handovers, and adopt a therapeutic PACE approach (Playfulness, Acceptance, Curiosity, Empathy) to promote child safety and family wellbeing.

Key Responsibilities

• Supervise, mentor, and coach Family Support Workers on shift.
• Act as Key Worker to develop, implement, and monitor individual Family Assessment Plans.
• Observe, record, ...