Assistant Plumbing Branch Manager

Branch Supervisor / Assistant Branch Manager Location: Somerset Salary: DOE Employment Type: Permanent About the Company Our client is a well-established plumbing and builders merchant with a strong reputation for delivering quality products and outstanding customer service. The Opportunity This is a hands-on leadership role supporting the day-to-day management of a busy branch operation. The successful candidate will help lead and motivate the team, contribute to commercial performance, enhance customer satisfaction, and ensure the branch operates efficiently and safely at all times. Key Responsibilities Team Leadership & Branch Operations Support and guide branch staff to maintain high performance standards Promote and uphold Health & Safety procedures across the site Step into branch leadership responsibilities in the absence of senior management Sales & Customer Support Assist in achieving branch sales targets and overall business objectives Deliver excellent customer service both in person and over the phone Build and maintain strong relationships with trade and retail customers Stock & Warehouse Coordination Support stock management and replenishment processes Ensure products are stored, organised, and handled efficiently within the branch General Branch Support Assist with wider branch operations, including loading and unloading materials when required Help maintain a clean, organised, and customer-ready environment Candidate Profile Experience Previous experience in a supervisory, senior sales, or team leadership role Experience within trade supply, merchanting, retail, wholesale, or distribution environments is preferred Key Skills Commercial awareness with a proactive approach to sales opportunities Strong communication, interpersonal, and customer service skills Ability to prioritise workloads and support a fast-paced operation Personal Attributes Positive and approachable attitude Customer-focused and reliable Practical, adaptable, and solution-oriented mindset Package & Benefits Competitive salary with bonus potential Pension scheme and holiday entitlement Ongoing training and career development opportunities Employee wellbeing support programme, including virtual GP access Discounts and rewards platform with cashback and retail savings Staff purchasing benefits across a range of trade products How to Apply This position is being handled by Simon Acres Group. To apply, please send your CV and a brief covering note to or contact Wendie on (phone number removed) . Simon Acres Group are acting as the employment agency for this position