Rate analyst

Permanent , 38 hours per week - Monday to Friday Salary: £30,000 - £35,000 per annum (depending on experience) plus bonus and benefits Were excited to announce an opportunity to join our Beaverbrooks Digital and Brand Experience team as a Conversion Rate Optimisation (CRO) Analyst. This is a fantastic opportunity for someone with a passion for data, digital user experience, and a drive to thrive in the fast-paced world of eCommerce. As our CRO Analyst, you will work closely with the Trading Manager and the wider eCommerce/CRO team to support with the day-to-day coordination of our CRO initiatives, analysing test results and research data to uncover new opportunities for testing. Youll work across both of our websites to help create an industry-leading user experience, continuously identifying and implementing strategies to improve conversion rates. *We currently operate a hybrid working pattern with 3 days in our Lytham office and 2 days working from home. We find this balance works really well, giving colleagues flexibility whilst still benefiting from our friendly, collaborative office environment and the strong culture we build when working together in person Conduct analysis into user behaviour and communicate insights to the wider business Use analysis such as user recordings, heatmaps and funnel visualisation to identify behaviour trends and test new ideas to our Design team Use CRO metrics alongside business knowledge to prioritise insights in the testing schedule Co-ordinate a test and learn cycle, constructing a robust design and implementation plan using our internal software Engage in ongoing competitor analysis and market research to put our CRO channel in a market leading position Working with the CRO team to report back on the successes, or failures, of our testing whilst monitoring cumulative ROI We have 57 Beaverbrooks stores and 23 dedicated brand boutiques, including TAG Heuer, OMEGA, Breitling and Tudor. This includes our colleagues, customers, suppliers & the wider community. Retail's No 1 Best Company to Work For - Best Companies 2025 Employer of the Year 2026 - The UK Jewellery Awards Office profit share bonus Enjoy 33 days holiday including bank holidays Plus, an extra paid day off for your birthday because its your day and we think it should be celebrated Holiday entitlement grows further every five years , recognising your long service Generous colleague discounts , including for family and friends Wellbeing support and employee & family counselling with the Retail Trust Contributory pension and life assurance Enhanced maternity and paternity packages , plus a return-to-work bonus Charity initiatives to help you support causes close to your heart A passion for eCommerce, CRO and UX Hold user experience in the highest regard xkybehq com or other project planning software Data and reporting experience with Google Analytics, Excel or other analysis tools