Head of Operations - Country Hotel - Somerset

Job Title: Hotel Operations Manager – Luxury Hotel

Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.
Salary: £65,000 + Bonus & Excellent Benefits
Location: Somerset
We are recruiting a Hotel Operations Manager for a luxury hotel in Somerset. This is a high-impact leadership role overseeing day-to-day hotel operations across multiple departments, delivering an exceptional and seamless guest experience across the hotel. With a strong focus on outstanding Food & Beverage and premium guest service, you will lead from the front, driving operational excellence, team performance, and commercial results across the hotel.
Key Responsibilities
Lead, inspire and develop high-performing hotel teams across all departments
Oversee smooth daily operations across Rooms, F&B, Spa, and Front of House
Drive exceptional Food & Beverage and guest experience standards
Ensure seamless collaboration across all operational teams
Maintain world-class service, presentation, and attention to detail
Oversee recruitment, training, and ongoing team development
Manage budgets, forecasting, and overall financial performance
Monitor guest feedback and implement continuous improvements
Ensure full compliance with all safety, hygiene, and operational standards
Act as a visible leader and ambassador for the estate brand
The Ideal Candidate
Proven experience in luxury or high-end hotel operations
Strong, hands-on leadership style with excellent communication skills
Highly organised with the ability to manage multiple departments
Commercially strong with solid financial awareness
Passionate about delivering xwzovoh exceptional, personalised guest experiences
Strong attention to detail with a commitment to excellence
Resilient, adaptable, and solutions-focused leader
Benefits
£65,000 salary + bonus
Complimentary spa, gym, and wellbeing access
Staff meals and generous colleague discounts
Up to 30 days annual leave
Relocation assistance available
Career development
If you are keen to discuss the details further, please apply today or send your cv to
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