Quality Management System (QMS) Specialist

Key Responsibilities * Lead the development, implementation and continual improvement of the Quality Management System (QMS). * Ensure compliance with applicable quality standards, regulatory requirements and customer expectations. * Maintain and control QMS documentation, policies, procedures and work instructions. * Plan, conduct and support internal and external quality audits. * Monitor audit findings and drive timely corrective actions. * Manage the Corrective and Preventive Action (CAPA) process from investigation through to closure. * Analyse quality data to identify trends and opportunities for continuous improvement. * Conduct root cause analysis and implement effective corrective and preventive actions. * Establish and monitor Quality KPIs, reporting performance to key stakeholders. * Implement risk management processes to identify and mitigate quality risks. * Manage controlled changes to the Quality Management System. * Support supplier quality management and monitor supplier performance. * Collaborate with cross-functional teams to improve business processes and quality performance. * Develop and deliver Quality Management System training across the organisation. * Act as the quality representative during customer, regulatory and certification audits. * Ensure accurate document control and quality record management. * Promote quality best practice and a culture of continuous improvement. * Support customer feedback analysis to drive service and product improvements. * Maintain awareness of evolving industry standards and regulatory requirements. * Provide technical guidance on quality processes and compliance activities. Skills & Experience * Degree in Engineering, Quality Management, Business Administration or a related discipline. * Experience working within a Quality Management Systems environment. * Strong knowledge of internal auditing, CAPA and continuous improvement methodologies. * Experience of risk management, quality documentation and regulatory compliance. * Excellent analytical, communication and stakeholder management skills. * Knowledge of quality standards within a regulated manufacturing or engineering environment