About the role
Essential skills/knowledge/experience:
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- Practical experience of non-functional testing principles and practices within IT/network environments.
- Working knowledge of Layer 2/Layer 3 networking fundamentals (VLANs, IP addressing, routing, switching) and Wi-Fi access point deployment and configuration (802.11 standards, SSIDs, roaming, RF basics).
- Ability to use common network test tools (ping, iperf, throughput testers, wireless survey tools) and interpret basic monitoring output.
- Strong attention to detail; ability to follow defined processes and document results clearly for technical and non-technical stakeholders.
Desirable skills/knowledge/experience:
- Awareness of Juniper networking equipment (switches, WLCs, APs) or experience in higher education/public sector IT projects. xwzovoh
- Understanding of IT service management tools (ServiceNow, JIRA, SolarWinds) and concepts like SIAM, warranty, and hypercare support.
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