Customer Services Administrator

Customer Services Administrator – Birchwood – Temporary to Permanent - £14ph

We are seeking a highly organised and proactive Customer Services Administrator to join this global organisation on a temporary to permanent basis.

This is a key role within the operation, acting as the first point of contact for UK customers.

Key Responsibilities:

* Act as the primary point of contact for customers, handling various queries daily.

* Managing live chat and social media queries.

* Answering inbound customer phone calls.

* Handling various customer complaints.

* Liaising with stakeholders, managing requests.

* Support the wider team with general administrative duties

Requirements:

* Previous customer service-based experience.

* Excellent telephone manner.

* Excellent company benefits, free lunch daily, hybrid working model, Christmas party etc

Ready to apply?

For further information about this opportunity please call Katie at Forrest Recruitment for a confidential discussion – (phone number removed). Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you