About the role
PRIMARY RESPONSIBILITIES
General
- To anticipate customer needs by continuous improvement of existing offering and development of newness.
- To report all disciplinary and grievance matters immediately to the Head Chef
- To inform the Head Chef of any irregularities in the conduct and/or appearance of staff from another department.
- To ensure that the Kitchen and Staff Canteen are regularly cleaned and are tidy at all times.Ensures that stock and linen are properly used to prevent soiling, damage and wastage.
- To handle all guests' requests, queries and complaints, in a courteous, prompt and discrete manner.
- To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure.
- To be fully conversant with all Hotel and Departmental policies and procedures.
- To manage staffing levels and to make adjustments as required.
- To assist in the recruitment and selection of people according to the hotel's recruitment and selection policies, procedures and guidelines.
Food quality
- To ensure that food hygiene standards are exemplary at all times so...
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