Business Administrator

Position: Business Administrator Job ID: 1298/108 Location: Newcastle Rate/Salary: £27,000 per year Benefits: Great benefits Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit the HSB Technical website for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Business Administrator Typically, this person will support administrative and operational functions across multiple departments, ensuring efficient scheduling, accurate commercial processing, and high-quality customer support. This is a varied role suited to someone who can manage multiple tasks, support engineers and internal teams, and maintain strong organisational standards. HSB Technical’s client is an established and well-regarded business entity. Duties and responsibilities of the Business Administrator: * Coordinate scheduling of maintenance activities and engineer visits * Ensure engineers have correct documentation, equipment, and site access * Prepare and process invoices, quotations, and service documentation * Create and manage work orders, purchase orders, and sales orders * Maintain accurate data across internal systems (ERP/Dynamics) * Process timesheets, expenses, and track training/certifications * Produce KPI reports and customer documentation within deadlines * Liaise with customers, engineers, and internal departments * Support compliance, documentation control, and quality processes * Manage inbound enquiries, emails, and general office administration * Assist with travel arrangements, warranty claims, and ad hoc admin tasks * Support continuous improvement of processes and workflows Qualifications and requirements for the Business Administrator: * Previous experience in an administrative or coordination role * Strong IT skills (Microsoft Office essential) * Excellent communication skills, both verbal and written * Strong organisational skills with the ability to manage multiple tasks * GCSE Maths and English (or equivalent) * Professional, reliable, and customer-focused approach * Ability to work independently and as part of a team * Experience in scheduling, operations, or engineering environments (desirable) This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role