Sales Coordinator

Are you a naturally organised multi-tasker who thrives in a fast-paced, high-volume environment? Could you be the vital link between sales, design and production for a growing manufacturing business? We're recruiting on a confidential basis for a well-established and growing manufacturing business based in Thetford, seeking a Sales Coordinator to support ambitious growth plans over the next three years. The Role This is a varied, hands-on role sitting at the heart of the business — combining sales coordination, design administration and project coordination. You'll be the go-to person ensuring briefs are clear, quotes go out accurately and on time, and orders move smoothly from enquiry through to post-dispatch review. Day to day, you'll: Clarify and validate customer briefs, and coordinate the Design Team's workload and priorities Support the Director with sales generation and maintain regular contact with existing and prospective customers Analyse repeat enquiries and historical data to prepare accurate costings, quotes and supporting documentation, following these up proactively Liaise with suppliers to secure the best pricing ahead of quoting Attend sales meetings (virtual and some in-person) with current and potential customers Run WHY-Q meetings with Design and Production ahead of quoting, and WHY-M meetings to hand new orders over to Production Work closely with the Project Coordinator and Production Manager to manage lead times, and attend weekly production and forecasting meetings Maintain Salesforce and manage projects for the Design Team via (url removed) Provide weekly Won and Probability reports, support the Marketing Department, and handle general sales administration Collaborate with the Sampling Coordinator on sample enquiries and orders What We're Looking For A solid understanding of sales processes and customer relationship management Confident with Excel, Word and order processing systems Strong communication, negotiation and influencing skills An analytical mindset, comfortable using data to inform decisions Proactive, upbeat and driven, with honesty and integrity at the core of how you work Excellent attention to detail, sustained focus and a strong memory for customer detail and deadlines What's on Offer £30,000–£35,000 per annum (depending on experience) Monday–Friday, 09:00–17:00 (full-time, in-person) Company pension scheme Bright Exchange employee benefits platform Employee Assistance Programme PPE provided where required On-site parking Tea/refreshments and weekly fresh fruit Employee referral scheme Birthday bonus scheme Long service award Christmas lunch Annual leave above statutory entitlement This is a fantastic opportunity to join a business investing seriously in its future, in a role where no two days are the same. For a confidential conversation about this role, please get in touch with Emma Now