Service Manager / SCRUM Master

Service Manager / Scrum Master £500 per day (Inside/Umbrella) 6-Month Contract Hybrid (Sheffield) / Remote We’re hiring a Service Manager / Scrum Master to support a HE platform, working across key application workstreams. This is a 50/50 split between Service Management and Scrum Master responsibilities, ideal for someone who can combine operational service delivery with agile leadership and deliver change. What you’ll do: Oversee day-to-day IT application service operations  Manage incidents, problems, changes, and service performance Maintain reporting and ensure ITIL compliance Coordinate with technical teams, vendors, and stakeholders Facilitate Scrum ceremonies and remove delivery blockers Coach teams on Agile best practice Support backlog refinement and future sprint planning What we’re looking for: Strong ITSM / Service Delivery background Solid experience with ITIL processes Proven Scrum Master experience Strong stakeholder management skills Strong JIRA   Higher Education / SITS experience is a bonus A great opportunity for someone who thrives in both service operations and agile delivery. Start ASAP, interviews ASAP! Stuart Graham Click Recruitment (url removed)