Contingency Housing Officer

Location: Best Western Nottingham

Shifts: Rotating shifts covering 7:00am-7:00pm, including nights, weekends, and bank holidays

Salary: £13.60per hour

We are looking for a dedicated Housing Officer to support service users within accommodation under the AASC contract.

In this role, you will carry out accommodation inspections, support the welfare and safeguarding of service users, respond to concerns, maintain accurate records, and work closely with hotel partners and external agencies to ensure safe and compliant accommodation standards.

What we're looking for:

• Strong communication and interpersonal skills
• Experience in housing, support work, customer service, or a similar role
• Ability to manage challenging situations professionally
• Understanding of safeguarding and working with vulnerable individuals
• Good organisational and record-keeping skills
• Full UK driving licence desirable

What you'll do:

• Conduct regular accommodation inspections
• Support service users and respond to welfare concerns
• Identify and escalate safeguarding, behavioural, and property issues
• Maintain accurate records and reports
• Work collaboratively with partners to deliver high-quality ser...