Public Policy Manager [213301]

Aquent is partnering with a world-leading global social platform dedicated to connecting billions of people, fostering vibrant communities, and ensuring a safe and inclusive online experience for everyone. This organization stands at the forefront of digital innovation, constantly evolving to meet the needs of its vast user base while navigating complex global policy landscapes. Join us in shaping the future of digital interaction and making a tangible impact on a global scale.
About the Opportunity
Are you a passionate advocate for online safety and digital communities with a deep understanding of the Middle East and North Africa? This is an exciting opportunity to join a pivotal team, where your expertise will directly contribute to protecting digital spaces and influencing policy responses for hundreds of millions of users across the MENA region. You will play a crucial role in identifying emerging risks, managing critical escalations, and driving strategic policy initiatives that safeguard the platform's integrity and its users. Your work will directly impact the safety and experience of a massive global community, offering a unique chance to shape the future of online interaction.
What You'll Do
As a key member of the team, you will be instrumental in maintaining a safe and inclusive online environment. Your contributions will involve proactive risk management, swift issue resolution, and strategic collaboration across various internal and external stakeholders. This role offers the chance to lead critical initiatives and ensure the platform remains a trusted space for its users.
Identify and evaluate emerging on-platform risks, safety threats, and political trends across the MENA region, enabling proactive intervention and strategic planning.
Triage inbound content requests and partner escalations, detailing and resolving complex account tasks such as verifying account ownership, facilitating access restoration, and addressing high-priority partner issues.
Collaborate seamlessly with sub-regional heads, country Points of Contact (PoCs), and internal safety teams to resolve complex issues and overcome operational blockages.
Manage the team calendar, track quarterly operational budgets, process invoices, and ensure compliance with team guidelines.
What You'll Bring
We are seeking a highly motivated individual with a strong background in policy and a deep understanding of the MENA region, ready to make an immediate impact.
Degree in Public Policy, Law, Politics, International Relations, Economics, or a related field.
1–2 years of professional experience in policy, tech, or content moderation/operations within a platform environment.
Native or professional-level fluency in both English and Arabic (written and spoken) is essential.
Deep understanding of MENA's social, cultural, political systems, and policy institutions.
Strong grasp of key digital policy issues such as AI, privacy, and online safety.

Client Description

Our Client is the largest social media company in the world. They have substantial B2B and B2C advertising and media platforms, as well as a nonprofit initiative. With the mission of bringing people together, they now boast over 2 billion users, and are rapidly developing as they influence the world around us.
Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.

Other Requirements

This role is open for a limited time. Shortlisted candidates will be contacted ASAP. Application deadline: Tuesday, 29th September 2026
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