Road Freight Operator

Job Title: Road Freight Operator

Location: Hybrid – Bristol

Employment Type: Permanent

About the Role

My client is seeking a motivated and detail-oriented Road Freight Operator to join a growing logistics team based in Bristol. This position is ideal for someone with existing road freight experience who thrives in a fast-paced environment and enjoys building strong customer relationships.

The team is friendly, supportive, and focused on shared success — you’ll be joining a close-knit group within a branch that continues to expand on the back of strong performance.

Key Responsibilities

• Manage a dedicated set of customer accounts.
• Handle all aspects of bookings, including quoting and arranging transport.
• Provide accurate spot quotes and ensure timely follow-up.
• Maintain customer relationships, ensuring a high level of service.
• Process invoices and resolve invoice-related queries.
• Respond to phone and email enquiries promptly and professionally.
• Support the wider operations team as required.

Skills & Experience

Essential:

• Strong communication and organisational skills.
• Ability to multitask and thrive under pressure.
• Confident using IT systems and handling documentation.
• Reliable, proactive, and eager to learn and take on new tasks.
• Excellent time management and attention to detail.

Desirable:

• Basic knowledge of customs procedures.
• 3–5 years’ experience in a similar role within freight forwarding or logistics
• Experience within road freight or transport operations (import/export or domestic)

Working Hours

Monday to Friday, 8:30 am – 5:30 pm

Benefits

• 25 days’ holiday + bank holidays (increasing with service)
• Eyecare vouchers (eye test and glasses contribution)