Scheduler

Scheduler Location: Ashby de la Zouch - Hybrid Contract: Temporary 12 weeks + Full-time Pay: Up to £15.00 p/h The professional services team at SF Recruitment are looking for a Scheduler to coordinate patient visits, ensuring appointments run smoothly and safely. If you're organised, calm under pressure, and enjoy making a real difference to people's lives, this could be the perfect role for you. What you'll be doing: Managing and updating daily patient visit schedules Triaging and escalating patient calls as needed Coordinating efficient nurse visit routes and appointment windows Supporting the Scheduling Manager with KPIs, reporting, and service delivery Building strong working relationships with internal teams and healthcare partners Maintaining accurate documentation and ensuring compliance with procedures Keeping up to date with training, safeguarding, and regulatory requirements What we're looking for: Experience in scheduling, coordination, or appointment management Strong organisational skills and attention to detail Confident communicator across phone, email, and face-to-face Ability to manage fast-paced workloads and tight deadlines Competent with Microsoft Office Commitment to excellent customer service Experience working in a reactive environment is a bonus If this sounds like you, please apply with your up-to-date CV! Enhanced DBS and pre-employment checks GCSEs in Maths, English and IT (A Levels or admin qualifications are a bonus) You'll thrive here if you... Enjoy problem-solving and staying one step ahead Work well in a team and keep communication flowing Stay calm and positive when things get busy Are proactive, flexible and eager to learn We're committed to creating an inclusive workplace with equal opportunities for all