About the role
Change Manager - ServiceNow
Remote
3–6 Month Contract
£280-£290/day Outside IR35
We are seeking an experienced Change Manager expert with ServiceNow Enterprise Environment working with Change Management framework.
ideally in May/June 2026.
Mainly remote; however, there may be occasional travel to customer sites.
This is a chance to work with an established globally recognised Digital, IT and Network Services Consultancy.
Key skills and experience:
Own and drive the Change Management process, ensuring efficient coordination and communication of all Change Requests.
Experience working within an enterprise ServiceNow environment. Strong experience working within enterprise-scale ServiceNow environments, including delivering and supporting solutions across complex business and technical landscapes.
A strong understanding of Change Management principles is a must i.e. ITIL V3, V4 based
You will work within an ITIL based Change Management framework in which standardised methods and procedures are used for efficient and prompt handling of all technology changes. Working ServiceNow environments.
To act as a Change Management Subject Matter Expert (SME)
Build and maintain relationships with Operational Leads, Service Managers, Project / Programme Managers, Customers and Suppliers
Involving Critical National Infrastructure (CNI) and secure Government environments.
Log, track, and prioritize Changes, ensuring accurate impact assessments, risk evaluations, and necessary approvals.
the ability to identify and manage risks to ensure smooth deployment of changes in the live environment.
Continuously improve processes for simplified Change management.
Communicate planned Changes to affected customers and stakeholders.
Strong Desirable: ITIL v4 Foundation certification.
Strong Desirable: Active SC Clearance (Used last 12 months) strongly desirable
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