Customs Operations Supervisor (Air & Road Freight)

Customs Operations Supervisor (Air & Road Freight) £39,000 - £44,000 + Company Bonus + Overtime + Progression + Hybrid Working + 33 Days Holiday Feltham - Hybrid after Probation Are you a Customs Supervisor with experience in Air and Road Freight, looking to join a global logistics business offering clear progression into senior leadership, hybrid working and a company bonus to increase your earnings? This global freight forwarding and logistics business operates across international markets with a multi-billion-pound turnover and a worldwide network spanning numerous countries. Providing multimodal transport and supply chain solutions across air, road and sea freight, they work with major customers globally. In this role, you will oversee customs operations for key customer accounts, ensuring compliance, SLA performance and excellent service. You will manage import and export processes, reporting and operational issues while working closely with customers and internal freight teams. Joining a team of 6, this role offers clear progression into senior supervision and ultimately Operations Manager. This role would suit a Customs Clearance Supervisor from a freight forwarding environment, with strong Import and Export experience and particular exposure to Air and Road Freight. The Role: Oversee day-to-day customs operations for key customer accounts Ensure customs compliance across import and export shipments Work closely with Air and Road Freight teams and international stakeholders Manage customer relationships, SLAs and operational performance Produce customs reports and monitor volumes, revenue and profitability Work within a close-knit team of 6 customs professionals Monday-Friday, 9:00am-5:30pm Office based in Feltham, with hybrid working available following probationThe Person: Customs, Customs Brokerage or Customs Clearance background Import / Export knowledge Air Freight and/or Road Freight experience Experience with Sequoia, Descartesor similar Commutable to FelthamReference: BBBH27081 Customs, Supervisor, Broker, Clearance, Coordinator, Team Leader, Freight Forwarding, Logistics, Import, Export, Air Freight, Road, CDS, CHIEF, Sequoia, Descartes, Supply Chain, Supervisor, Feltham, Heathrow, Hounslow, Slough, London If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website