Transport Assistant

Our client is looking for an organised, proactive and confident Transport Assistant to join their team in Lichfield. This is an excellent opportunity for someone with strong coordination, administration and customer service skills who enjoys working in a fast-paced environment and supporting a team of Executive Drivers to ensure the smooth and efficient running of daily operations.

Experience within transport or logistics would be advantageous but is not essential, as the right candidate will have excellent organisational skills, a logical approach to problem-solving and the ability to remain calm under pressure.

Key Responsibilities:

• Managing and supporting a team of Executive Drivers to ensure the efficient use of time and resources.
• Scheduling vehicle deliveries, collections and movements to meet client requirements and service standards.
• Confirming delivery arrangements with clients in a timely and proactive manner.
• Allocating jobs and ensuring drivers have clear instructions and all necessary paperwork.
• Monitoring driver and vehicle locations to ensure timely arrivals and cost-effective routing.
• Identifying and resolving logistical issues as they arise.
• Supporting and coaching new starters, providing on-the-job training and helping them settle into their roles.
• Monitoring team performance and assisting with people management ...