Senior Product Manager - Pension

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. We're looking for a Senior Product Manager to join our team and help shape the future of business messaging and AI-powered customer engagement. This is a career-defining opportunity to lead a world-class team of engineers, designers, and researchers to deliver products that touch millions of people every day.Be the Product Manager for the Messenger, Fin's most important channel Deeply understand the customer problems you're tackling through research, data, and direct customer interactions — then frame those problems clearly for your team.Collaborate with engineers and designers to imagine, build, and ship solutions, from bold future visions to small, focused iterations.Leverage AI to increase your own efficiency, accelerate product development, and multiply your team's impact. Own and maintain the quality of your product area, ensuring every release delivers world-class software.Be a leader in your team or projects by role-modelling our company values and R&D principles. Sharp Customer Focus & Problem Framing - able to independently understand, define and articulate complex customer problems and opportunities using data analysis and qualitative inputs. Build World-Class Product - able to deeply collaborate with engineering and designers to quickly ship effective solutions. Outcome Oriented - define, fight for and share progress against the customer and business impact of your product area or project.Competitive salary and equity in a fast-growing start-upWe serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchenRegular compensation reviews - we reward great work!Pension scheme & match up to 4%Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependentsFlexible paid time off policyPaid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved onesIf you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed.#LiHyridPolicies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.