Payments and Care Charging Manager

Payments and Care Charging Manager 📍 London Borough | Hybrid Working 💰 PAYE: £224.59 per day / Umbrella: £302.65 Per Day 📅 Contract until December 2026 🕒 Full Time We are currently recruiting for an experienced Payments and Care Charging Manager to join a busy Adult Social Care Finance service within a London local authority. This is an excellent opportunity for a finance professional with strong Adult Social Care experience to lead a specialist team delivering payments, care charging, financial assessments, debt management and direct payment processes in line with the Care Act and statutory guidance. Key Responsibilities * Manage and develop a Payments and Care Charging team delivering high-quality financial operations across Adult Social Care * Oversee billing, payment cycles, financial assessments, debt recovery and income collection activities * Ensure compliance with Care Act legislation, local authority financial regulations and statutory guidance * Lead on Direct Payments monitoring and audit processes * Support and improve integrated finance systems and payment processes, including social care systems such as Mosaic and CedAr * Deliver management reporting, performance monitoring and service improvements * Work closely with operational social care teams, commissioning, ICT, finance and external stakeholders * Manage escalated queries, complaints and complex financial cases Essential Experience * Previous experience working within Adult Social Care Finance in a local authority setting * Strong knowledge of Care Charging, Financial Assessments and Direct Payments * Understanding of the Care Act 2014 and associated statutory guidance * Experience managing payment processes, billing, debt recovery and income collection * Experience supervising or managing staff within a finance environment * Knowledge of systems such as Mosaic, CedAr or similar social care finance systems * Strong analytical, reporting and stakeholder management skills Desirable * AAT, finance qualification or equivalent experience * Experience implementing or improving finance/system processes * Knowledge of Welfare Benefits and Deferred Payment arrangements This role would suit candidates with backgrounds such as: * Adult Social Care Finance Manager * Care Charging Manager * ASC Payments Manager * Financial Assessments Manager * Direct Payments Manager * Social Care Finance Team Leader Please apply with your updated CV for immediate consideration