Customer Service Coordinator

We are working in partnership with a leading housing developer who have a fantastic opportunity for a Customer Service Coordinator to join their friendly team in Bristol. As a Customer Service Coordinator, you will deal with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner. You will be dealing with customer concerns received via email and telephone, appointing contractors to deal with any snagging or defects that arise. The package: Competitive basic salary and annual bonus Generous annual leave plus bank holidays 2 volunteering days per annum Private medical insurance, with employee paid cover Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal including discounts About you: Previous experience working in customer service. Good understanding of Microsoft Office, Excel, Outlook Ability to handle complaints in a calm manner Strong administrative skills Good planning and organisation skills Excellent communications skills Team player