Senior UX Designer

LOCATION: London HYBRID: 2 days in the office

PERMANENT At CACI, we believe that great digital experiences

dont

start with technology

they start with people.

Were

on a mission to design inclusive, impactful digital products and services that solve meaningful problems for real users

for global brands and organisations

. Now,

were

looking for a

Senior UX Designer

to

support us on this mission

. This is a role for a

seasoned

UX practitioner

whos comfortable switching between strategy and delivery

;

someone who can guide clients, mentor colleagues, and get stuck into user journeys,

research

and wireframes.

Youll

be a critical part of our multidisciplinary team, helping transform experiences across the private and public sectors. Who are we and how do you fit in? CACI is a data and technology consultancy with a human edge. With over 1,200 people in the UK and part of a 22,000-strong global group, we help national and international clients use data and insight to transform how they work. Our

Experience Design

team sits within the wider

Experience & Transformation

practice. We bring together strategists, designers,

researchers

and technologists

to solve some of the most interesting problems out there

from evolving digital journeys in financial services to improving essential public services used by millions. What

youll

be doing Lead UX projects from discovery to delivery, aligning design outcomes with business goals and user needs

Take a strategic approach to stakeholder management and play a crucial role in shaping the overall user experience vision

Plan and

facilitate

workshops to gather insights, define

problems

and shape design direction

Conduct or guide user research (moderated/unmoderated), synthesise insights and translate them

to influence design decisions

Produce UX artefacts including personas, journey maps, IA,

wireframes

and prototypes using tools like Figma, Miro and Dovetail

Collaborate with service designers,

developers

and client stakeholders to create seamless, end-to-end experiences

Mentor midweight and junior UX designers and support the

continued

development of our design practice

Contribute to project planning,

timelines

and delivery management with a focus on pragmatic, user-centred outcomes

, proactively addressing potential challenges

Present work clearly to clients, from heads of digital to senior stakeholders,

to gain alignment and buy-in

D

rive the seamless handover of projects to development teams

We think

youll

thrive here if you Have significant UX design experience across multiple sectors or complex digital projects

Can lead UX on projects independently and strategically, while keeping close attention to detail

Are confident managing stakeholders at all levels and communicating complex ideas clearly and persuasively

Combine user-centred thinking with a strong grasp of business goals and technical constraints

, pragmatically navigating the complexities of projects and stakeholder relationships

Are comfortable leading conversations with clients, running workshops, and managing ambiguity

Possess comprehensive knowledge of research methodologies and data analysis techniques

and where best to deploy them

Are skilled in interaction design, prototyping,

IA

and cross-platform experience design

Are confident using Figma, Miro, Dovetail,

OptimalWorkshop

and other modern UX tools

/platforms

Are skilled in writing clear, insightful reports and presenting work back to clients, including senior stakeholders

Have a strong portfolio of projects that show your design thinking,

process

and impact

Its

a bonus if you also Have worked across both public and private sector - our clients can be quite diverse

Bring

any

experience in content design, accessibility,

analytics

or adjacent disciplines

Are comfortable contributing to new business proposals and pitching your ideas

Are curious about new ways of working and have interest or experience with

cutting-edge

AI tools to streamline research and design workflows

Enjoy speaking at events or sharing your knowledge with the wider design community

Have had experience with User Research and Service Design.

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