Head of Housekeeping

Job Description

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

Role Overview:

We are seeking an experienced and passionate Head of Housekeeping to lead and manage our housekeeping team within a high-quality care home environment. This is a key leadership role responsible for maintaining exceptional cleanliness, infection prevention standards, and creating a warm, welcoming environment for our residents, families, and visitors.

You will play a vital part in ensuring the home is always inspection-ready, supporting resident wellbeing, and maintaining compliance with CQC and infection control standards.

Key Responsibilities:

• Lead, manage and support the housekeeping team, including training, supervisions, appraisals and rota management.
• Oversee daily housekeeping and laundry operations to ensure consistently high cleanliness and presentation standards.
• Maintain a safe, homely, and inspection-ready environment for residents, visitors and staff.
• Ensure full compliance with infection prevention & control, COSHH, health & safety, and CQC standards.
• Carry out environmental audits, risk assessments, and drive quality improvement actions.
• Work collaboratively with the Home Manager, clinical and maintenance teams.
• Manage housekeeping stock, equipment and departmental budget.
• Promote dignity, person-centered care and a positive experience for residents and families.

We are looking for:

• A confident Head of Department experience in housekeeping within healthcare, hospitality or care settings with minimum of 2 years’ experience of managing a housekeeping team.
• Passionate about delivering high standards and excellent customer service.
• Knowledgeable in cleaning, infection control, safeguarding and health & safety.
• Reliable, professional and compassionate. xwzovoh
• Proficient in Microsoft Office Suite

Please Note:

• This job description is not an exhaustive statement of the job. Other duties may need to be undertaken commensurate with this position.