HR Business Partner

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Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
Job Title: HR Business Partner
Reporting to: HR Director
This is a hands-on role that will get you out from behind a desk, with regular travel required to our sites to build relationships and support our teams where the action happens.
We are on the hunt for a dynamic HRBP to coach our leaders, champion our culture, and keep our people operations running. This is a high-impact role where youll be driving the people agenda, owning end-to-end ER, and delivering the kind of support that keeps our teams thriving.
Youll be joining a small, but efficient team of two, reporting directly to our HR Director. This is a role for a "doer"- someone who can switch gears in a heartbeat, from keeping the essential admin ticking over to coaching our restaurant managers and senior Ops leaders through complex people challenges.
If youre an ambitious HR professional looking to step into a business where you can truly get stuck in, influence at all levels, and thrive in a "no two days are the same" environment, we want to hear from you!
Employee Relations (ER)
Act as the primary advisor on all people-related matters across designated sites, managing both complex and routine ER cases end-to-end.
Coach General Managers and senior management teams to navigate ER matters in line with current UK employment legislation and company policy.
Lead and support the full investigation process, including drafting allegations, preparing hearing documentation, and attending disciplinary, grievance, and appeal hearings where required.
Proactively identify and mitigate risk by addressing employee concerns in a timely, fair, and commercially sound manner.
Maintain accurate and up-to-date ER case records and trackers, ensuring consistency and compliance.
Manage long-term sickness and capability processes end-to-end, including welfare meetings, absence reviews, and advising on reasonable adjustments in partnership with Occupational Health.
Coaching & Business Partnering
Act as a trusted advisor to senior stakeholders, providing coaching, challenge, and guidance to drive effective people management.
Build management capability through real-time coaching on performance, engagement, and leadership practices.
Use people data and insights to identify trends, inform decision-making, and recommend actionable solutions aligned to the People strategy.
Partner with the HR Director to deliver key people initiatives and strategic projects that support business growth and performance.
Support broader business needs through ad-hoc projects and initiatives as required.
Support the HR Director in rolling out company wide engagemnet initiatives.
Policy & Process
Lead the implementation and continuous improvement of HR policies and processes, ensuring alignment with best practice and business objectives.
Drive consistency and compliance across all sites, embedding a strong people-focused culture.
Contribute to the evolution of People systems and practices to enhance efficiency and employee experience.
Performance & Talent Management
Coach managers on annual Talent Review frameworks, including goal setting and improvement plans.
Partner with operational leaders post-talent reviews to identify high-potential individuals and implement targeted development and succession plans.
Recruitment & Onboarding
Partner with the Operations team to support the recruitment of management roles, ensuring quality hiring aligned with business needs.
Lead and deliver engaging company induction programmes to support successful onboarding and cultural integration.
Payroll & Reporting
Support the Payroll Manager by overseeing tronc changes including submission of bi-weekly tronc reports, ensuring accuracy and timeliness.
Learning & Development
Design and deliver annual HR training programmes to close capability gaps and strengthen leadership effectiveness across management teams.
What's in it for you?
A base salary of up to £52,500, depending on your background and expertise
50% monthly discount at all our UK restaurants to enjoy with friends and family.
23 days holiday, rising to 25 with length of service + bank holidays - plus an extra day for your birthday, or well, whatever you want!
Balanced hybrid working with 4 days in our London office and 1 day from home.
Comprehensive Private Medical Insurance to keep you at your best.
Up to £100 toward glasses for VDU users.
Eligibility for our discretionary bonus scheme so you can share in our success.
Company Pension Scheme
Who you'll be?
Previous HR generalist experience working in a fast-paced, customer-facing industry.
Experience of partnering with multiple stakeholder groups
Strong influencing skills
Excellent communication skills
Resilient and adaptable - comfortable switching between admin, strategy, and high-risk ER without missing a beat.
Analytical & Curious with the ability to use people data to spot trends, identify risks, and turn insight into practical, business-focused action. xwzovoh
All applicants will be required to prove that they are legally allowed to work in the United Kingdom.