Anti-Social Behaviour (ASB) Officer

Job Description

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.

Anti-Social Behaviour (ASB) Officer

Speke, Liverpool / Hybrid working – a mixture of home and office working

£37,883 per annum, plus an £846 annual car allowance and excellent benefits

Permanent, Full Time (35 hours per week. We are also ‘Happy to Talk Flexible Working’)

Closing Date: 12 May 2026

Recruitment Date: 26 May 2026

Our client’s vision is Great homes. Strong communities. Bright futures.

This vision supports their mission to provide quality homes and community-enhancing services to those in need. As a social landlord and a major stakeholder in the communities where they work, our client work to tackle societal issues and help close the gap on the multiple inequalities that their communities face. Fundamental to this is the provision of good quality housing that people are proud to call their home.

What will your role be?

As an ASB Officer, you will be responsible for managing complex cases of anti-social behaviour and tenancy breaches, from initial investigation through to legal and non-legal resolution. You will work closely with victims, perpetrators and witnesses to gather evidence, complete risk assessments and provide a supportive, victim-led service that minimises harm and further escalation.

You will build robust evidential cases, prepare court documentation, attend court as a professional witness and use a range of legal remedies to achieve effective outcomes for customers and the organisation. Working in partnership with local agencies and stakeholders, you will contribute to multi-agency approaches that prevent ASB, improve communities and strengthen community cohesion.

For further information, please review the job description within the recruitment pack attached below.

Who are our client looking for?

Our client are looking for an experienced housing or community safety professional with strong knowledge of anti-social behaviour, tenancy enforcement and safeguarding. You will have experience managing complex cases and applying appropriate legal and non-legal interventions, with an understanding of how enforcement action may be used where necessary. The role requires excellent communication, conflict management and record-keeping skills, alongside the ability to work objectively and to performance targets. A housing qualification (or willingness to work towards one), GCSEs including English and Maths and a full UK driving licence with access to transport are essential.

For further information, please review the person specification within the recruitment pack attached below.

Why join our client?

You’ll love being part of a caring, inclusive, professional and innovative organisation. You’ll work with colleagues who feel happy, motivated and passionate about what they do as well as working for an organisation that will support and inspire you to do your very best.

How to apply

Please review the recruitment pack below and complete the online application process.

All applicants must apply with a CV and a supporting statement in order to be considered for this vacancy, if either document is not included then your application will not be progressed. Your supporting statement can be completed as part of the online application form and should be a minimum of 200 words.

Encouraging diversity

Our client are always working to increase diversity and seek people who can bring diverse thinking, who care about their purpose, and fully support their values and commitment to their customers. They therefore welcome applications from all diverse backgrounds, cultures, perspectives, and experiences to support innovation, creativity, and to help build balanced teams from all walks of life.

Our client understand applicants from ethnic minority backgrounds and/or with a disability may have experienced additional barriers when applying for a new role and so they offer applicants from ethnic minority groups or disabled applicants a guaranteed interview if they wish to apply under the relevant scheme and meet all the essential criteria outlined in the person specification. xwzovoh

If you wish to apply under either of these schemes, then please ensure you select "YES" to the relevant question on our online application form.