Business Support Officer/Minute Taker

Job Description

Find out if this opportunity is a good fit by reading all of the information that follows below.

Business Support Officer

Wembley | Hybrid Working Full-time | 36 hours per week (Mon–Fri) Immediate start | Ongoing temporary assignment 

£17.33 PAYE / £22.82 Ltd or Umbrella

Are you a highly organised, proactive administrator who thrives in a fast-paced environment? We’re recruiting a Business Support Officer to provide vital day-to-day support to the Children, Young People and Community Development (CYPCD) department within a Wembley-based local authority.

This is a fantastic opportunity to join a collaborative, values-driven team and make a real impact in frontline public services.

What You’ll Be Doing

As a key member of the Business Support Team, you’ll ensure services run smoothly by providing high-quality administrative and business support. Your role will include:

• Acting as the first point of contact for the team — professionally handling calls, emails and correspondence
• Providing full admin support including scheduling meetings, preparing papers and minute-taking
• Managing financial administration such as purchase orders, invoices and client payments
• Monitoring shared inboxes and ensuring responses meet statutory deadlines
• Maintaining accurate records, spreadsheets and producing regular and ad-hoc reports
• Liaising confidently with internal teams and external partners to resolve queries
• Preparing and managing files in line with Data Protection requirements
• Handling sensitive information with discretion and supporting petty cash processes
• Identifying opportunities to improve processes and promote a self-serve culture
• Supporting statutory returns and maintaining compliance with council policies
• Always working with safeguarding, equality and customer care at the forefront

What We’re Looking For

You’ll be an experienced administrator who can hit the ground running in a busy, information-sensitive environment. Proficient Minute taking experience and having worked in a Social Care setting and Local Authority is essential.

Essential requirements include:

• GCSEs (or equivalent) including Maths and English
• Local government or public-sector administrative experience
• Proven experience providing business support in a busy setting
• Confident minute-taking experience
• Strong data management skills with a high level of accuracy and confidentiality
• Advanced ability in Microsoft Office (Word, Excel, PowerPoint)
• Excellent organisation, time management and prioritisation skills
• Clear, confident written and verbal communication skills
• A proactive mindset with a passion for improving processes
• A genuine team player who contributes positively to shared goals

Our Values

You’ll thrive here if you believe in:

• Collaborating proactively
• Leading inclusively and celebrating diversity
• Embracing change and flexibility
• Being bold, curious and future-focused
• Recognising and sharing success

Why Apply?

Immediate start Hybrid working Competitive hourly rates Meaningful work supporting children, young people and communities Ongoing temporary opportunity within local government

Apply now if you’re ready to make a difference and bring your business support expertise to a role where it truly matters. xwzovoh

Proficient Minute taking experience and having worked in a Social Care setting and Local Authority is essential.