Assistant General Manager

BAO City is looking for an Assistant General Manager to help lead the team with care, consistency, and attention to detail.

A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
At BAO, we care about doing things properly - from the service we give to the way we support our teams. As Assistant General Manager, you'll play a key role in leading the front of house team day-to-day, helping to create a warm, joyful environment for both guests and staff.
You'll work closely with the General Manager to keep operations running smoothly, while building a team culture where people feel supported, confident, and proud of the experience they deliver.
This is a leadership role for someone who's passionate about hospitality, thrives in a fast-paced environment, and leads with kindness and consistency.
The Restaurant Our Bloomberg Arcade restaurant is home to BAO's flagship karaoke experience " with two private KTV rooms bringing the spirit of Taipei's nightlife into the heart of the City. The dining room sits between them, buzzing with energy from weekday lunch through to late-night feasting. Unique to this location are our sharing bao platters, designed for group dining with bold, playful service.
The Position What you'll be doing:
Supporting the GM in the daily running of the restaurant - leading service and managing the pace, energy, and flow of the floor
Creating memorable guest experiences through warm, thoughtful service
Coaching and developing the FOH team - leading training, check-ins, and ongoing support
Helping with rota planning & stock management
Upholding high standards across guest care, cleanliness, safety, and BAO brand presentation
Acting as a calm, capable leader on shift - someone the team can rely on and learn from
What we're looking for:
Experience as an Assistant General Manager or Assistant Manager in a high-quality, fast-paced restaurant
A natural team leader - clear communicator, approachable, and focused on people's growth
A strong sense of what great guest experience looks like - and how to deliver it consistently
Confidence in shift management, floor coordination, and basic back-office tasks
A hands-on, positive attitude and a genuine love for hospitality
The Benefits We want working at BAO to feel like stepping into a warm, fluffy bao - soft, supportive, and full of good stuff. Here's what you'll get as part of the team:
Work-Life Balance
6 shifts across 5 days, with a maximum of one double shift
Paid xwzovoh overtime
Rotas released two weeks in advance so you can plan ahead
Growth & Development
Personalised development plans tailored to your goals
Access to School of BAO, a series of talks, workshops and fieldtrips
Perks & Discounts
50% off food and drink across all BAO and JKS restaurants
Access to curated wine and meat suppliers at trade prices
Discounts on BAO retail and takeaway items
Rewards & Recognition
BAOcoin - earn rewards for living BAO values, then spend them in the BAOshop
BAO Pyramid Scheme - earn up to £500 for referring someone to join the team
Milestones
Extra holiday and perks to celebrate work anniversaries and milestones
Celebrations
Annual Wei Ya company wide Party
BAO Social Clubs: Grandma's Home Cooking Club, Hot Pot Supperclub