Hotel Guest Services Supervisor

Guest Services Supervisor

You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.

We are currently recruiting for an experienced Guest Services Supervisor to join a luxury 5-star hotel in Berkshire. The successful candidate will oversee the guest experience across the hotel, ensuring the highest levels of service and customer satisfaction are consistently delivered.
This is a fantastic opportunity for someone passionate about hospitality and delivering exceptional guest experiences in a high-end environment.

The Perks
As Guest Services Supervisor you can expect the following:
Basic salary of £29,000
Up to £4,000 in service charge
Complimentary stays with breakfast included across the group
50% off food and drink in bars and restaurants
£1,000 refer a friend bonus scheme, including £200 tax free on their first day
World-class learning and development opportunities
Social events throughout the year
Free meals on duty
Exclusive access to a discount platform featuring thousands of retailers
The Place
Set within 240 acres, this luxury and picturesque 5-star hotel is part of a prestigious collection. xwzovoh The property offers a luxurious spa, Michelin-starred restaurant, and elegant lounge bar, providing a truly high-end guest experience.

The Person
The successful Guest Services Supervisor will have the following:
Previous experience in a similar role within a luxury hotel environment
A calm and professional approach, particularly in high-pressure situations
Excellent communication skills with a strong customer service focus
Strong organisational and time management skills
Excellent spoken and written English
If you're an experienced Guest Services Supervisor looking for a new opportunity in the Ascot area, apply now!